mistakes

Obviously we all make mistakes. And as you are no doubt aware, it is not the mistakes we make that really matter, but how we deal with having made them. So here is a piece of easy-to-remember advice on how to deal with your mistakes in a useful manner. It is a simple 90-10 Rule.

Whenever you make a mistake, the best & only truly worthwhile response is to immediately offer an effective remedy to it. 90% of your immediate effort & attention should be focused solely on the prompt execution of this. The remaining 10% of your attention can then be spent on an apology for your mistake, if you wish.

Look closely, and you will see that people often do just the opposite – they spend 90% of their immediate effort & attention on apologizing, and seldom spend not even the remaining 10% on a remedy. While this strategy may help assuage the conscience of the responsible party, in fact it helps no-one and nothing.

So give the 90-10 Rule a try when next you make a mistake. You’ll be a better person for it.